NorthAble Matapuna Hauora

Organisation Details

NorthAble, Improving access to disability support services in Northland Te Tai Tokerau.

We are contracted by the Government to provide a variety of disability services and have a 30+ year track record of improving lives through our dedicated staffing teams

With an office and shop in Whangarei, and an agencies in Kaitaia and maungaturoto and a mobile van and on-the-road; NorthAble provides equipment, information and disability support services throughout Te Tai Tokerau.

NorthAble is a registered Not-For-Profit Charitable Trust and a member of the New Zealand Federation of Disability Information Centres and NZDSN.

We have many services which may be able to help you:

Disability Information – DIAS:

Independent disability information and advisory service

Free to people with a disability,  their families, whanau, caregivers, providers and the general public. We are here to assist and answer any of your questions.  Our aim is to provide information that is relevant and useful to you.

We can link you to a range of information including support organisations and groups, education and training, recreation, equipment options, funding options, link centres, Firstport.

We welcome the opportunity to visit your organisation or community group anywhere within Te Tai Tokerau Northland and present on disability information and the services provided by NorthAble.

Disability Awareness Training and Workshops

Following multiple requests from a number of organisations to provide information and Disability Awareness Training, NorthAble launched their Disability Awareness Workshops aimed at (but not limited to) staff within NGOs, service providers, allied health providers, government and community agencies.

Increasing awareness and improving accessibility lays the foundation for building an inclusive community and achieving equality for people with disabilities.  Education around appropriate responsiveness to people with disabilities promotes value, inclusion and participation within our communities.  All NGO’s, service providers, allied health providers, government and community agencies have a duty to ensure that a person with a disability can access their services on the same terms as any other consumer.  Those operating other businesses may recognise the potential of this increasing market.

Our workshop both hold the NZQA National Certificate qualification in Community Support Services – Disability Information Provision – Level 4.


Information and support options to assist you to meet goals, NASC is a free service provided by NorthAble for people living with a disability.

If you meet the Ministry of Health’s (MoH) eligibility criteria, NASC will meet with you to explore your support options and goals. We can then discuss the information and support options that may assist you to meet your goals. These may include:

  • Manage household tasks
  • Self-care
  • Supported assistance in the community
  • Attendance at MOH and MSD funded activity programmes
  • Carer Support Subsidy providing time out for unpaid full time carers
  • Rehabilitation support
  • Residential Support Services
  • Support to live in your own residence

Talk to our NorthAble Needs Assessment Service Coordination Team (NASC) if you or someone you care for is 0 – 65 years old and needs long term support due to a physical, intellectual, neurological, sensory disability or autism.

NNS – Navigation

Short term, outcomes focused service

NorthAble Navigation Service (NNS) aims at enabling individuals with disabilities and their family/whānau to create a positive future for themselves. NNS facilitates interventions and support around opportunities for self-determination for families to build and maintain resilience.


During 2006, a Northland Early Support Pilot Project was implemented. This was in response to an analysis of data by NorthAble NASC that identified a trend whereby young disabled people were moving to residential services out of the Northland region. A lack of resilience and resources within the family and fragmented disability support was thought to be significant contributing factors.

Why a Navigator?

NorthAble Navigaton™ Services identified the following circumstances that might indicate that a disabled person and their family and whānau could derive sustainable outcomes from Navigation™.

Find out more at

LYNKZ Community participation service

NorthAble LYNKZ is a community based service that works with its whanau to improve their life skills and increase employment awareness and opportunities. We are based in the heart of Whangarei and have many clients who travel to partake in our daily activities.

People who attend our programme are aged between 16 and 65, who have a learning, physical, or sensory disability.  Some of our whanau have a combination of these.  We provide daily activities from Monday to Thursday with everything from cooking classes to trips to the zoo or beach.  We want all of our whanau to become more confident while learning valuable skills as we engage in our community.

Our service is free to Whangarei participants who meet Ministry of Social Development criteria, which we can provide further information on if required. Like many of our other attendees, people who may not meet MSD criteria or who have different assistance in place can work with us on a pay per activity basis.

Referrals can be made by you or your family/whanau, or maybe from another service you use, or even your medical practitioners.  Download a referral form from our website or contact us for a copy.

Very High Needs coordination service – VHN

NorthAble offers an MSD funded Very High Needs (VHN) service for clients who have Ongoing Resourcing Scheme (ORS) funding as defined by Ministry of Education.

Our VHN  coordinator will work directly with you and your family/whanau or support people to look at what extra help you might need to engage in everyday social activities and participate in your local community. They will talk with you about your favourite hobbies, your priorities, your goals and aspirations, and create a plan that enables you to get out there and live your life. NorthAble’s VHN  coordinator may be able to suggest activities and help you research community participation ideas based on the things you want to achieve.

Transition Service

NorthAble’s Transition service will work with if you are high or very high needs ORS funded student at school as you look to leave education and move into the next phase of your life.  We can work with you to draw a roadmap for you to explore all the options available as you leave education.  We can look into ideas with you as well as support your aims, ambitions and aspirations. We work with you and your whanau on an individual basis to explore your options over a 12-24 month period with an aim of providing a clear direction for your new life.


EQ+ Has a wide range of Rehab, Age Care and Disability products, equipment and aids for daily living available for purchase or hire both in store and online at  Come in and try our equipment with no obligation to buy.  Our friendly helpful team can offer advice and assist you in selecting the right product to meet your need.

Product lines:

  • Bathroom and toilet
  • Bedroom
  • Home and living
  • Kitchen
  • Mobility
  • Supports for daily living
  • Wellbeing
  • Rehabilitation
  • Hire equipment – large range, short or long-term

If you have any questions about equipment please phone us or contact us.

Our Mobile Van Service circulates throughout Northland and also provides FREE equipment demos to individuals, community groups and organisations.

Mobile Van & Hire Equipment

Easy access to information, advice and equipment.  Our Mobile Information and Equipment van travels throughout Northland – Te Tai Tokerau, providing free presentations to community groups.

Van product range includes:

  • Mobility equipment
  • Rehabilitation equipment
  • Lift-assist chairs, rehab chairs, bed and chair raisers
  • Shower stools and chairs, commodes, toilet seat raisers
  • Transfer belts and sheets
  • Pressure and Pain Relief Cushions, Pillows and Lumbar Support
  • Continence products, mattress and chair protectors
  • Supports for Daily Living

With regular visits to various Northland towns and appearances at local events, presentations and expos, we’ve got you covered!

We provide information on disability services and issues and offer free advice on the wide range of equipment and supports for daily living that we have available for purchase and hire. There is no obligation to buy. We also do home demonstrations with some of our products – fees and conditions may apply

Total Mobility

TM provides access to subsidised taxis for eligible people.  We are an assessment and issuing agency for this nationwide programme which aims to assist  people with disabilities to become more mobile by subsidising taxi fares. The scheme uses an electronic swipe card system – Ride wise.

In Northland Total Mobility is available in the Whangarei District ONLY.

TM is funded by the Whangarei Regional Council and Land Transport Authority, administered by the Northland Regional Council.

To find out if you meet the eligibility criteria to access Total Mobility, or for more information on the scheme, contact the NorthAble Total Mobility Assessor.

Accessible Room Hire

NorthAble has a conference room, equipment and facilities available for hire.

The  air conditioned conference room at our Whangarei office is suitable for meetings and presentations and can accommodate up to 12 people depending on the conference set up.

The NorthAble building is accessible and all room hires comes with equipment and the use of an attached kitchen and accessible toilet.

The room is available to be booked during the day from 9am – 5pm Monday to Friday, after hours by arrangement.

We also have a large open space that can be leased on certain days which can hold up to 60 people

Information about all of NorthAbles services can be found at of you can call us on: 09 430 0988 or Freephone 0508 637 200 or email


Name: Adam Dade
Address: 40 John Street, Whangarei 0110
Phone: 0508 637 200

Disability Types

  • Age-Related Conditions
  • Brain Injury
  • Cognitive/Intellectual
  • Developmental Delay
  • Hearing Impairment
  • Mental Health
  • Multiple Diagnosis
  • Physical
  • Sensory
  • Visual Impairment


  • Auckland/Northland

Services Provided

  • Aspirations
  • Assessment & Coordination
  • Community Participation
  • Employment/Vocational/Training Support
  • Equipment
  • Life Skills