Organisation Details

Emerge Aotearoa is a not-for-profit charitable trust that provides community-based mental health, addiction, disability support and social housing services nationwide to people who are vulnerable or marginalised within their communities.  We believe that everyone is capable of living full and rich lives in their chosen communities when they have access to the right support and opportunities for learning, skill development and rehabilitation. In every aspect of our work we are committed to helping our service users be the best they can be.

We are an organisation with people and heart at its very core.  Our vision of “Realising Potential” Tautokohia te mana tangata, provides us with the ability to see what can be achieved when there is a genuine connection; the ability for someone to see the good in themselves and in others, to recognise the possibility for things to improve, and life to be meaningful and purposeful.  Our values guide the way we work with service users and their families –   Connecting with Purpose – Whakawhānaunga, Engaging with Respect – Manaaki, Walking and Learning Together – Ako and Acting with Integrity – Whakamana; they form the basis of everything we do.

We focus our development and financial investment on four strategic areas, providing resources in:

• Better meeting the needs of Māori tangata whaiora
• Better meeting the needs of Pasifika
• A commitment to participation of people with lived experience and development of peer services
• Providing social housing to vulnerable populations

We are a large independent service provider with approximately 1,000 frontline staff and managers delivering services for government agencies such as the Ministry of Health, District Health Boards, ACC, Department of Corrections and the Ministry of Social Development. Over the last year we have delivered services for care and support, rehabilitative and reintegration s to over 8,400 people.

ABOUT US

• Emerge Aotearoa was formed earlier this year through a merger of two existing NGOs; Recovery Solutions and Richmond, to create one of New Zealand’s larger independent providers for mental health and addiction services.  Emerge Aotearoa is a not for profit charitable trust.
• Emerge Aotearoa provides services in community-based mental health, addiction, disability support, social service, intensive monitoring, forensic step-down and social housing services nationwide. We believe that everyone is capable of living full and rich lives in their chosen communities when they have access to the right support and opportunities for learning, skill development and rehabilitation. In every aspect of our work we are committed to helping our service users be the best they can be.
• We are a large independent service provider in the mental health and addiction sector with approximately 1,000 frontline staff and managers delivering services for government agencies such as the Ministry of Health and district health boards, ACC, Department of Corrections and the Ministry of Social Development. Over the last year we have delivered services for care and support, rehabilitative and reintegration services to over 8,400 individuals from all backgrounds including more than 2,100 Māori, and 750 Pasifika clients.
• As an organisation, our purpose is to realise potential (Tautokohia te mana tangata) and we do this by providing mana-enhancing services that promote the health and wellbeing of individuals, their whānau and communities (He tuku i nga ratonga whakamana i te oranga e manakohia ana e te tangata, tona, whānau me tona hapori).

OUR BOARD OF TRUSTEES AND DIRECTORS 

• Gabrielle Huria (Chair)
• Graeme Bell
• Dr Hinemoa Elder
• Faumui Penelope Ginnen (Lope)
• Shenagh Gleisner
• Materoa Mar
• Pat Snedden
• Sir Pita Sharples (Kaumatua)
• Tim Walker

OUR LEADERSHIP TEAM 

• Barbara Disley, Group Chief Executive
• Dr Margaret Aimer, Clinical Director
• Gordon Attwood, GM Mind & Body
• Karla Bergquist, GM Service Delivery
• Nicola Coom, GM People Strategy & Performance
• John Cook, GM Business Services & Social Housing
• Theodora Despotaki, Director Communications & Stakeholder Engagement
• Lorna Murray, GM Strategy & Community Development
• Manu Sione, GM Cultural Development & Leadership

 OUR BELIEFS

• Using evidence based knowledge and strategies and building on what we know works
• Fostering connections by working together, building strong relationships and partnerships
• Being strengths-based by looking for possibilities rather than problems, options rather than constraints and wellbeing rather than sickness
• Building self-confidence by creating opportunities for people to experience themselves as competent and successful
• Putting learning; Ako at the heart of all we do and creating learning opportunities from all our experiences
• Holding hope for a positive future by encouraging everyone to see new options and opportunities
• Promoting mutual respect by acknowledging people as being the architect of their own learning, discovery and recovery, and staff enabling this
• Respecting diversity by being mindful of cultural differences and behaving in ways that are culturally appropriate and respectful
• Supporting inclusion by touching a person’s life for only as long as we need to, supporting them to become fully included in their whānau and communities
• Upholding people’s rights and working with them to honour their responsibilities
• Valuing lived experience by providing fostering mutual respect, sharing and agreement about what is helpful
• Ensuring support is trauma informed by recognising the impact of past and unresolved trauma
• Everyone has the right to a safe and healthy home.

CORE BUSINESS AREAS FOR EMERGE AOTEAROA

The majority of our services are delivered on contract to government agencies and include:

• Residential Disability Support and Accommodation Services
• Community Mental Health Residential Forensic Step-Down Services
• Intensive Supported Rehabilitation
• Packages of Care for Corrections
• Residential Rehabilitation Services
• Respite Care
• Social Housing
• Accommodation & Housing
• Alcohol & other Drug Services
• Child, Youth & Whānau Residential & Community Support Services
• Mobile Community Support Services
• Culturally Specific Services
• Day Programmes
• Deaf Mental Health Services
• Eating Disorders Services
• Education & Employment Support
• Whānau & Family Support
• Intellectual Disability Support Services
• Peer Support Services
• Primary Care Services
• Health promotion services
• ACC residential and mobile Living Skills service
• Flexible Disability Support
• Emergency Housing

OUR PROPERTY PORTFOLIO

We have our own social housing business and a significant property portfolio with a presence in main centres and provincial areas as well as networks and relationships with other social housing providers and private landlords. We have a total of 217 properties, 84 of which are owned by us and 133 leased. Our properties in the larger urban centres include 87 in Greater Auckland, 12 in Hamilton, 39 in Greater Wellington and 36 in Christchurch. We use 160 of these properties to deliver services including residential services, 51 are used for housing and six are investment properties.

A key benefit of our property assets and housing expertise is our ability to source good quality accommodation quickly, and prepare accommodation to diverse specifications.

We employ approximately 1,000 staff many of whom are flax root support workers who have experience and training in dealing with people with wide support needs. We can provide flexible services right across greater Auckland with teams in Central Auckland, West Auckland, North Shore, Rodney, and Counties Manukau who work locally and are well networked into a wide range of community services.

Contact

Name: Emerge Aotearoa

Address: National Support Office, 320 Ti Rakau Drive, Botany, Auckland 2013
Phone: 09 265 0255
Address: West Auckland Office, 92 Henderson Valley Road, Henderson, Auckland 0612
Phone: 09 839 7301
Address: Central Auckland Office, 103 Richardson Road, Mt Albert, Auckland 1025
Phone: 09 847 9156
Address: Northland Office, 39 Norfolk Street, Whangarei 0112
Phone: 09 265 0255
Address: Tauranga Office, 62 Westminster Drive, Tauranga 3110
Phone: 07 579 9020
Address: Wellington Office, Level 1, 20 Daly Street, Lower Hutt 5010
Phone: 04 589 9442
Address: Christchurch Office, 8 Kennedy Place, Hillsborough, Christchurch 8022Botany,
Phone: 03 371 5599

Email: info@emergeaotearoa.org.nz
Web: www.emergeaotearoa.org.nz